Guide : was very polite, friendly and helpful Hotel : All the hotels were up to our satisfaction inclusive of cleanliness, food and service Vehicle : Comfortable, safe driving by guide can drive. Very informative on tour destination and easy to communicate as he can speak good English and Tamil.
Asoka was a wonderful driver, courteous & helpful. His driving
Sarath was well informed, polite and attentive and kept us on time. We would highly recommend him to others.
Thank you, We had an awesome stay.
Would recommend Viraj as guild to any travelers
Thank you all for making my visit so wonderful!!!
Will definitely come back
Guide is very helpful and informative
Safely I received all clients from Bangladesh Airport & I am very glad to hear that about your well done service. Specially say to thanks to Mr. Viraj (Tour Guide) as per from our clients, he was very gentle & flexible person, but they faced little bit problem with food quality & I know about Sri Lankan Culture but hoping in future you will do like Bangali food & I tried to let them know about that. Overall we are happy & I share with Sir Md. Kamruzzman Palash about your service then he appreciated you & your team.
Very good guide who answered all our questions about Sri Lanka. All Hotels were very good. The staff was very kind, helpful and treated us always with a smile
Overall the whole journey of Sri Lanka was excellent with the careful driver (Siri), Banda (the helper) & the best utmost experienced tour guide (Dudley). Tour guide (Dudley)-very experienced & knowledgeable, easy understand & experienced well on all the places we visited. Every journey on time & take extra miles to give good services to all of us. He is very focus on his job & ensure, we all enjoy and have fun together. I will give a 10/10 & thumb up to him. Very caring & formal person. Driver (Siri) - The whole journey was a smooth drive, careful & alert. Give him a 10/10 & thumb up for him too. Banda (the helper) Ensure all bags were in the vehicle from one place to another. Also ensure our safety, bottle water is sufficient for us for daily use & cleanliness of the bus is well maintained. I will give him a 10/10 & thumb up for him too. Hotel- The best hotel is Gamodh Citadel Resort, Anarva Hotel & Paradise Beach Hotel.
We are very glad with our guide! He was really nice & helpful, he told us a lot of information. If we come back, we want him again. His English was very good.
Viraj is a very good guide, good knowledge of English, and good knowledge of everything about Sri Lanka. Always to our service. We would always call him for an extra excursion or transfers. I will send my good experience to all our travel experts and to our head office. We had a memorable stay in Sri Lanka! I love to work with Bernard Tours and I will think of Bernard Tours next time again.
Tour guide is a very friendly, knowledgeable, responsible and merry person. He explained the history of heritage sites clearly and interestingly. He is humorous too. I am very happy your company sent such a pleasant guide to our trip. We really enjoyed and learnt a lot especially the Buddha thoughts from Dudley, our guide.
I appreciate driver and chauffer’s hand work too. 3 of them were cooperating very well.
I will join Bernard Tours again. Thank you.
A pleasant, unforgettable tour. I bring back many good from Sri Lanka
Excellent guide, Knowledgeable.
Excellent driver and assistance ever, so polite, courteous and helpful.
“ස්තූතියි” (Thank) to Mr. Dudley, Sri & Bandara fo r your wonderful job done delivering your service. We all have a great time in Sri Lanka. Wish to come back again.
Aubowan (Long life and Prosper)
“Hotel Sudu Araliya“ may be have to inform them the water pail need to change most of the room spoil.
I’m very happy Bernard Tours services. Guide was very knowledgeable, caring and service are good. The two assistant too and friendly.
Yes, will recommend friends and relatives to join Bernard Tours in future
Excellent guide, driver and assistant. Friendly and helpful.
Tour guide Dudley is very Knowledgeable and responsible. Driver and chauffer are very friendly and helpful. I appreciate their good jobs. Thank you very much!
Viraj was a safe driver, knowledgeable about all aspects of Sri Lanka from culture to history. He has good English, was professional, flexible, punctual and helpful.
He went over and above to make this trip a pleasure. I would not hesitate to recommend him to others.
The Hotel “Feeling good” had no A / C they booked. Please change! Everything else was very well organized, our driver Mr Sarath provided excellent, comprehensive service and we enjoyed our trip through beautiful Sri Lanka very much, special thanks again to Mr Sarath,
We will recommend you to our friends!
This is our third experience with Bernard Tours. On the whole, your service has been prompt, efficiency and courteous. Our travel arrangements were excellent.
Our driver Asoka exceeded expectations, as a tour guide and as an asset in helping with accommodating us. He was constantly polite, friendly, eager to serve and very helpful during our stay in Jaffna.
We will defiantly request him again.
Our driver was fantastic for the duration of our 2 week visit to Sri Lanka. Always courteous and polite and arrived promptly every day. We would highly recommend him to our friends. Excellent knowledge of the country and very good spoken English. It was a real pleasure for us to have Niroshan as our driver / guide.
Mr Viraj was a kind patient and accommodating guide. He was flexible and very knowledge able about Sri Lanka. He was great with our son Matthew who really took a shine to Mr. Viraj.
It was nice to be met in Mt. Lavinia and to be informed of the plan for the second leg. We struggle a bit with Jayanta’s understanding of English but he was punctual and polite.
Due to traffic jam sometimes difficult to handle all the visits from our tour. Concerning the Suriya luxury, we have been disappointed with the standard room. The extra bed upon our arrival and clean was in certain (shower mould, cotton bed linen with marks, terrace door sliding with a lot of difficulty, lights dysfunction) but management reacts efficiently by upgrading us in a suite. We were very satisfied with our driver Sarath always giving is wonderful advises and so gentle!
We had a great holiday and everything went smoothly. The Bus driver for the Jaffna journey was exceptional and gave us great confidence. Athula was very charming and flexible.
We won’t think twice about recommending Bernard Tours to family and friends in particular the service provided by Hemal.
Athula and the drivers were polite and attentive and looked after us very well.
We have really enjoyed our time on tour the bus is great. The staff have been so accommodating of our large group+ our wired requests. They have tolerated our noisy children as well. Thanks for a great week!
Hemal was very helpful and organizing and the tour without any difficulties. The driver and the tour guide as very good. We will not hesitate to use you again.
The Guide and driver were very friendly. We enjoyed our stay in Sri Lanka.
Excellent service by the guide and the car staff. Change of the hotel should have been mentioned and approved by us before although this was an upgrade.
The guide was (and also the driver) excellent. Very kind. Thanks.
I have no suggestions! We had a perfect holiday! Also because we had the best guild “Viraj”! He made our holiday the best we could get!
Responsible driver, good stay at hotels, overall excellent regular communication with office staff. Services and itinerary was followed well to our satisfaction. Thank you Bernard Tours, Nadeera and Asoka sir.
No recommendation, all are okay
Local Guide – Fantastic – we will use him again and again!
Driver – Superb – friendly, knowledgeable and always making an effort – we love Sarath
Palm Stone Retreat probably too far for our properties – unfinished road made for a long journey up to hotel and wasn’t best placed for bird watching.
I am an Indian. I got this Bernard Tours Pvt. Ltd through Browsing the Internet. My contact person was Ms. Nadeera. She arranged a Private tour for me for 5 days. There was a driver(Chatura) cum guide throughout the trip who took you to all must see places and was so educated that he explained in detail of each spots. I visited Colombo, Negombo, Nuwara Eliya, Kandy and Anuradhapura.
Excellent service from Viraj!
A bit too far between airport and Pinnawela and also between Nuwara Eliya and Bentota
Very good and kind driver Lucien!
We thank Mr. Viraj very much, he is an excellent driver and guide. He answered all our questions and told us many interesting things about Sri Lanka and the People of Sri Lanka. His service was always perfect, so we could enjoy every moment of this beautiful journey. Thank you Nadeera (Bernard Tours) for the very good itinerary (West, North, East and South of Sri Lanka). Sri Lanka is a beautiful country with amazing landscape and an eye popping array of flora and fauna
Special thanks to Mr. Asoka for re-arranging our program here and there So it was better for arrival or departure in Hotel and for morning activities.
Many thanks to Bernard Tours & Mr. Irosha for planning our tour Special. Special thanks to driver Ravindra who made possible the tour places in a Convenient way. I would recommend Ravindra who is not only a good driver But a good Guide and person as well. Many best wishes to Bernard Tours, Irosha & Ravindra to make our tour Memorable.
Accommodation - Excellent, Assistance Airport, Meals, Transport , Local Guide, Driver & your Holiday- Good.
All it was good. It was nice that the tour It with a man like Sarath. The driver very nice man and very good driver.
Viraj was an outstanding good companion. Excellent driver, knowledgeable guide, and extremely friendly person. We always felt safe and welled looked after.
We highly recommend his service
He was driving safely and carefully, he is very good driver
Local guide more fluent in English. Sri Pada & Horton Plains in 214 hours too much Big Thank you & Thumbs up for our Driver, Sarath. We have been awesome During the whole trip.
I am full of appreciation for everything your Company has arranged for me. I am a busy and very particular client but I am totally 100% satisfied. I don’t have Enough words to thank Viraj for he has been the reason for my incredible Tour in Sri Lanka. It is my intention to come again and I will only consider your Company. A very Special Thank you to Viraj for Creating Sri Lankan memories to keep Forever until next time……
Bernard Tours organized the tour very well. Hemal Premaratne in an excellent organizer and extremely reliable. A great and to the company, the driver Kalum and Chaminda and Tour Guide Thiwanka were far excellence and very helpful.
The driver was very good!!! We really enjoyed our trip with him In Si Lanka! He was always very kind Friendly, when he could help us with Something, he helped us immediately He told us a lot of the country and Showed us beautiful places.
Asoka has been very helpful and gave us good recommendation
Assistance at Airport, Accommodation, Meals, Transport, Local Guide Good & Driver, Tour were excellent.
Assistance at Airport, Accommodation, Meals, Transport, Local Guide, Driver, and Tour were excellent.
The accommodation were mostly excellent but in two hotels there were some difficulties. At the Amaara hotel there were no hot water and they did not fix it although we asked for several of times. At the mount Heaven hotel, we were located under the reception and they made a lot of noise moving furniture since they had to arrange for a wedding, they did not stop the noise although we asked.
I want to emphasis that our drive; Sarath was wonderful, professional and made our trip so unforgettable!!
Assistance at Airport, Accommodation, Meals, Transport, Local Guide, Driver and Tour were excellent.
Assistance at Airport, Accommodation, Meals, Transport, Local Guide Good & Driver, Tour were excellent.
Cultural in Kandy not of high quality Would have loved to visit elephants But poor weather, you should indicate More clearly that it is rainy season. Best experience was the Tea Trails – Fantastic Lodges.
We really appreciated the entire tour. All the places were really good, only the last hotel Global Towers not clean and standards. Sarath has been really wonderful Looking after us and driving very Well and was most helpful, we Thank him for all his care and Explanations.
We skipped the elephant ride because it’s not animal Friendly We appreciated the good Guidance by Indra.
Too much hotel food loved to Local restaurant for dinner. Car had some minor issues but overall the tour was excellent thanks to the personalized service of Viaj. He was excellent.
Responsible driver, good stay at hotels, overall
excellent regular communication with office staff.
Services and itinerary was followed well to our
satisfaction. Thank you Bernard Tours, Nadeera and
I have no suggestions! We had a perfect holiday! Also because we had the best guild Viraj! He made our holiday the best we could get!
Everything as planned in that Itinerary was well Executed.
Our Guide Sarath made our trip Wonderful, great planning, great tips, information. We really appreciate him.
Ramada Hotel was very slow to Access the service.Rest of all Hotels were excellent.
Best Launch “ Priyani Gedera” .Lucian was very good drives with good knowledge of whole island, we had a very good time.
Our driver Viraj was all the time friendly . helpful All the time. The vehicle was in a very good condition Cleaned regularly. Viraj was well organized and handle Out the journey safe and comfortable. We had wonderful time and very good. Worth for trip cost.
No particular suggestions excellent to underscore , the Driver was really outstanding.
Sarath did a very good job, very professional and service oriented. Two points of critical for the tour the Horton Plains , we did not understand why to pay an additional And driver, since no power wheels unnecessarily. Hope in Mahaweli Reach the hotel is nice but scenic totally inacceptable .
Asoka is a careful driver as well as a great guide. He is very helpful , patients , truthful, punctual and kind hearted. I have no hesitation in recommending Asoka and Bernard Tours.
We were very happy with our holiday in beautiful Sri Lanka. Everything excellent except Ella which was a bit. strange hotel . We emphasize that our driver Jude was exceptionally nice, helpful and grate excellent.
Everything was fantastic we just wouldn’t recommend The Emerald Hill hotel Kandy but no big deal.
I appreciate all the personal services, help. Guidance , Friendship and love formality you. From the moment I Arrived the love and the hospitality was beautiful welcome to Sri Lanka . Thank you & God Bless you all - Bobbi Phillips.
Bernard Tours does an excellent job in every aspect of travel logistics were arranged precisely and efficiently. The Staff is very helpful and attentive . The vehicles for travel vehicles for travel are positive and comfortable. They are very experienced in the field of Travel and Touring, and they do the job in a totally professional And friendly way. P.O. Bo 526 kInderhook, New York 12106
The transport and accommodation was excellent The Drive Malraj was very patient and understanding , very Helpful in information , never misguided us . Very excellent Stay & Holiday Excellent tour experience
We felt all the time very happy and safe. We enjoyed every Place we have visited an every hotel we have stayed. The Only thing we would propose is for Galle because Koggala Beach hotel is not very clean may be you look for another.
We had the best service ever
The driver was excellent by all means. He is Very careful with his driving. He is polite and Considerate and very knowledgeable
Viraj was a fantastic driver, excellent driver, if we come back we want Viraj, we had wonderful stay.
We have nothing to say as negative item But have lots of good items Your Country Was cherish and Mr.Jagath’s guidance made Us extremely happy, he is tolerant , helpful Trustful and professional person, everything Was cheerful with Mr. Jagath. Thanks for everything
All was arranged very good, hotels, Guide And meals – Thank you.
Driver Mr.Asoka very safe,helpful and kind person,he gave us good tips and explained us many things and took good care of us and our wishes.Fantastic!!!!Rooms at hotels very big and nice..and good common areas in general.
Wonderful driver.Great tour at Turte hatchery and Maadu River.Enjoyed elephants at Udawalawe..I would recommend our driver for future tour.
Assistance at airport excellent, transport, local Guide, Driver and the holiday was excellent. Accommodation , meals good.
“ Wonderful driver, great tour of Madhu River, enjoyed elephants at Udawalawa would not recommend Mirissa Harbor. For future tours. I would recommend our driver
“ Jagath was an excellent driver and very Curious and helpful and we always felt safe With his driving “
Nothing better you can provide us with.
Mr.Sarath has been an excellent tour guide and driver! His knowledge,of the contry ,of nature and local customs contributed greatly to an enjoyable round trip with lots of lasting impressions.
Great holiday trip,good hotels,excelent organization
Overall everyting was best....All rooms->best...sight seeing->best..Ashoka(driver)->best..
“Mr. Sarath has been an excellent tour Guide and driver. His knowledge of the country, of nature and local customs contributed greatly to an enjoyable round trip with lots Lasting impressions.
Thank you for the excellent trip.
My wife and me have enjoyed the tour to the fullest,which i dont think would have been possible without the support of your company.
...we appreciate your company..
Keep up the good service..
We liked all the hotels selected.Among them we liked Cinnamon Wilde the most..The vehicle was very comfortable and neat..
...we appreciated the booked tour and specially our driver Merl.He was always on time,friendly and helpful and drove very safely and carefully...
..Driver very friendly and helpful.thank you for a wonderful holiday!
Thanks for making our trip in Sri Lanka a pleasant experience..
Very good service please keep it up will definitely use your services for next visit.
We will recommend your organization to future Belgium visitors of Sri Lanka because we were all very satisfied about your service. Everything was good organized and guided!
Everything was great, we enjoyed our stay to max. And special thanks goes to Gayan who was very helpful and friendly.
I will travel with Bernard anytime. My special thanks to Dinesh and the drivers. They are absolutely fantastic for everything.
We would recommend Bernard Tours to any friends visiting Sri Lanka.
We appreciate your flexible and efficient arrangement. Thank you very much.