Viraj was a safe driver, knowledgeable about all aspects of Sri Lanka from culture to history. He has good English, was professional, flexible, punctual and helpful.
He went over and above to make this trip a pleasure. I would not hesitate to recommend him to others.
The Hotel “Feeling good” had no A / C they booked. Please change! Everything else was very well organized, our driver Mr Sarath provided excellent, comprehensive service and we enjoyed our trip through beautiful Sri Lanka very much, special thanks again to Mr Sarath,
We will recommend you to our friends!
This is our third experience with Bernard Tours. On the whole, your service has been prompt, efficiency and courteous. Our travel arrangements were excellent.
Our driver Asoka exceeded expectations, as a tour guide and as an asset in helping with accommodating us. He was constantly polite, friendly, eager to serve and very helpful during our stay in Jaffna.
We will defiantly request him again.
Our driver was fantastic for the duration of our 2 week visit to Sri Lanka. Always courteous and polite and arrived promptly every day. We would highly recommend him to our friends. Excellent knowledge of the country and very good spoken English. It was a real pleasure for us to have Niroshan as our driver / guide.
Mr Viraj was a kind patient and accommodating guide. He was flexible and very knowledge able about Sri Lanka. He was great with our son Matthew who really took a shine to Mr. Viraj.
It was nice to be met in Mt. Lavinia and to be informed of the plan for the second leg. We struggle a bit with Jayanta’s understanding of English but he was punctual and polite.
Due to traffic jam sometimes difficult to handle all the visits from our tour. Concerning the Suriya luxury, we have been disappointed with the standard room. The extra bed upon our arrival and clean was in certain (shower mould, cotton bed linen with marks, terrace door sliding with a lot of difficulty, lights dysfunction) but management reacts efficiently by upgrading us in a suite. We were very satisfied with our driver Sarath always giving is wonderful advises and so gentle!
We had a great holiday and everything went smoothly. The Bus driver for the Jaffna journey was exceptional and gave us great confidence. Athula was very charming and flexible.
We won’t think twice about recommending Bernard Tours to family and friends in particular the service provided by Hemal.
Athula and the drivers were polite and attentive and looked after us very well.
We have really enjoyed our time on tour the bus is great. The staff have been so accommodating of our large group+ our wired requests. They have tolerated our noisy children as well. Thanks for a great week!
Hemal was very helpful and organizing and the tour without any difficulties. The driver and the tour guide as very good. We will not hesitate to use you again.
The Guide and driver were very friendly. We enjoyed our stay in Sri Lanka.
Excellent service by the guide and the car staff. Change of the hotel should have been mentioned and approved by us before although this was an upgrade.
The guide was (and also the driver) excellent. Very kind. Thanks.
I have no suggestions! We had a perfect holiday! Also because we had the best guild “Viraj”! He made our holiday the best we could get!
Responsible driver, good stay at hotels, overall excellent regular communication with office staff. Services and itinerary was followed well to our satisfaction. Thank you Bernard Tours, Nadeera and Asoka sir.
No recommendation, all are okay
Local Guide – Fantastic – we will use him again and again!
Driver – Superb – friendly, knowledgeable and always making an effort – we love Sarath
Palm Stone Retreat probably too far for our properties – unfinished road made for a long journey up to hotel and wasn’t best placed for bird watching.
I am an Indian. I got this Bernard Tours Pvt. Ltd through Browsing the Internet. My contact person was Ms. Nadeera. She arranged a Private tour for me for 5 days. There was a driver(Chatura) cum guide throughout the trip who took you to all must see places and was so educated that he explained in detail of each spots. I visited Colombo, Negombo, Nuwara Eliya, Kandy and Anuradhapura.
Excellent service from Viraj!
A bit too far between airport and Pinnawela and also between Nuwara Eliya and Bentota
Very good and kind driver Lucien!
We thank Mr. Viraj very much, he is an excellent driver and guide. He answered all our questions and told us many interesting things about Sri Lanka and the People of Sri Lanka. His service was always perfect, so we could enjoy every moment of this beautiful journey. Thank you Nadeera (Bernard Tours) for the very good itinerary (West, North, East and South of Sri Lanka). Sri Lanka is a beautiful country with amazing landscape and an eye popping array of flora and fauna
Special thanks to Mr. Asoka for re-arranging our program here and there So it was better for arrival or departure in Hotel and for morning activities.